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FAQ
Perguntas frequentes
FAQ
A: At My Store, we prioritize customer satisfaction by offering a straightforward return policy. You may return most items within 30 days of purchase, provided they are in their original condition and packaging. To initiate a return, please contact our customer service team via the contact form on our website or by calling our support number. Once your return is authorized, you will receive instructions on how to send your item back. Refunds are processed within 7 business days after we receive and inspect the returned product. Please note that certain items may be non-returnable or subject to restocking fees, which will be clearly indicated in the product description. If you have any questions or need assistance, our customer service representatives are readily available to support you throughout the process.
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